Your details belong to you.

Last updated 29 September 2026

What we collect

For produce listings and area-interest registrations, we collect the details needed to operate the service. For a collection request, we collect your first name, email address and the collection details you choose to send.

Public pilot listings

Hamilton is the only active pilot. Produce details, approximate amount, availability, offer type, collection preference and suburb may be displayed publicly only after review and approval. Names, contact details and exact addresses are never displayed in public listings.

Private collection connections

Your contact details remain hidden while a request is pending. If the sharer approves it, you receive the sharer’s listing email and private collection instructions, and the sharer receives your email address. Private request links use long random codes, are not publicly indexed and expire after 30 days. Do not forward or publish a private link.

Feedback and testimonials

After a collection, we may collect an approximate weight, ratings and optional feedback. Feedback remains private unless you separately allow an anonymous testimonial. Published testimonials never include names, contact details or exact locations.

Why we collect it

We use this information to operate and improve the Hamilton pilot, arrange collections safely, measure community impact, send relevant updates and respond to safety concerns.

Who receives it

Fruitful Neighbourhood does not sell your information. Contact information is shared between a collector and sharer only after the sharer accepts the request. We may disclose information when required by law or necessary to protect someone’s safety.

How long we keep it

We keep pilot records only while needed to operate, evaluate and protect the service, then delete or anonymise them.

Your choices and rights

You may cancel a pending request through its private status page. You may also ask us to pause or remove a listing, withdraw testimonial permission, or access, correct or delete your information by emailing privacy@fruitfulneighbourhood.co.nz.